Commodore Warranty & Service

Standard Warranty Coverage

Product Warranty Period Coverage
Computers (C64, C128, VIC-20) 90 days Parts and labor
Disk Drives (1541, 1571) 90 days Parts and labor
Monitors (1702, 1902) 90 days Parts and labor
Printers 90 days Parts and labor

What Is Covered

  • Manufacturing defects in materials and workmanship
  • Component failure under normal use
  • Electrical defects

What Is NOT Covered

  • Physical damage or abuse
  • Damage from power surges or incorrect power supply
  • Unauthorized modifications or repairs
  • Normal wear (keyboards, switches)
  • Software issues

Service Options

Option 1: Authorized Service Center

Take your computer to a Commodore Authorized Service Center for in-person repair. Call 1-800-COMMODORE for the nearest location.

Option 2: Mail-In Service

Ship your computer (insured!) to our service depot. Include a description of the problem and your contact information.

Important: Keep your original receipt as proof of purchase for warranty claims!